VEKA Expands Customer Support TeamFebruary 3rd, 2022 by Editor
VEKA, Inc. has hired two new technical account managers (TAM) to support its North American customer base.
Matt Dillon started at VEKA in 2021 in the quality assurance department and is being promoted into the TAM position. A veteran of the United States Air Force, Dillon brings 35-years of experience in the areas of research, technical analysis, strategy development, program and project management, engineering consulting and cost estimating. He holds a BS in Industrial Technology/Engineering from Southern Illinois University. With twenty years of cross-cultural and international business experience in East Asia, Dillon speaks fluent Mandarin and has extensive experience with military aircraft, avionics, and DoD major systems acquisition.
Joining Dillon on the technical account team is Jeff Scanlon, former regional sales manager with Axalta Coatings, where he covered portions of the Midwest and Northeast. Scanlon holds a BA in Business Administration from California University of Pennsylvania and the company says his strong background in equipment installation and operation and troubleshooting is ideal for the TAM position at VEKA. Both will engage in window and door technical training during first half of 2022, and work closely with VEKA’s current customers, doing business on the eastern side of the United States on technical issues, and with prospective customers assisting with manufacturing layouts, product jump-starts and tooling modifications.
Divisional Sales Manager, Jeff Faulk said, “Adding two new technical account managers concurrently really bolsters our customer support team in the East. Matt and Jeff bring years of diverse, outside experience to an already strong technical team. We are excited for them to integrate into our customers daily operations and are confident they will be effective in providing appropriate solutions to their challenges.”