The Merriam-Webster Dictionary defines the word “customer” as “one who buys the goods and services of a business” and “an individual with whom one must deal.”  “Loyalty” is defined as “faithfulness to obligations and to a person or thing deserving fidelity.” Without the customer, there is no business.  The customer provides a business with the […]

The Health Product Declaration (HPD) continues to be on the move in the green building industry, and it’s growing in the architectural glass sector, as well. The HPD Collaborative is set to release HPD v.2.0 to the public in to late-October, right around the time the GreenBuild International Conference & Expo 2014 commences in New […]

The American Architectural Manufacturers Association (AAMA) is still accepting registrations for the upcoming AAMA 2014 Fall Conference, to be held Sept. 14-17 in Westminster (Denver), Colo. Several exhibitor spots for the supplier product display are still available. This opportunity is offered to Category 1 supplier members and provides the chance to exhibit products and services during […]

Highlander Partners will acquire Versatex Building Products of Pittsburgh. Founded in 2003, Versatex is a provider of cellular PVC building products serving both the new construction and renovation/remodel markets. Versatex will continue to operate under its existing operating structure with its current management team. Current chairman and co-founder, Jim Wolf will continue with the board […]

Quanex Building Products has appointed Rick Mathews to regional sales manager in the East and Kyle Kragenbring in the West. Kragenbring brings to Quanex more than 27 years of experience in the field. Prior to joining Quanex, he held positions with industry suppliers, including Amesbury Group and Complast/Vinyl-Therm Windows. Kragenbring also founded The Kragenbring Group, […]

Deceuninck North America has hired Greg Koch as director of national fenestration sales. In this new role, Koch will develop and manage national accounts as well as provide direction in product research and development for new markets. Koch will also develop strategies and programs to meet customer needs. “Greg joins us with 29 years of […]

Now is the time of the year that we put the efficiency of our manufacturing operations to the true test. Orders are pouring in, and there are only so many hours in the day. One cannot afford to get too far behind and disappoint our customers, yet one also cannot afford to let quality slip […]

America’s most famous former correctional facility needed a correction of its own, and a window company came to the rescue. Indow Windows (IW) has created a window solution for Alcatraz that opens up greater public access to the former federal penitentiary. The gun gallery in the New Industries Building, a part of Alcatraz previously off-limits […]

In his 2014 State of the Union address, President Obama called for a federal minimum wage hike of $2.85/hour to $10.10. According to whitehouse.gov, raising the minimum wage nationwide “will increase earnings for millions of workers, and boost the bottom lines of businesses across the country.” But not everyone in the door and window industry […]

The American Architectural Manufacturers Association (AAMA) has released AAMA 663-14, “Voluntary Specification for In-Process Quality Control Requirements for Applicators of Organic Coatings to Polyvinyl Chloride (PVC) Exterior Profiles.” This specification will establish the minimum requirements for applicators of organic coatings to PVC exterior profiles that are used in doors, windows and skylights. “This new document […]