Is Your Follow-up Too Passive or Too Aggressive? As the sales manager asked this question to his team, he could feel the mood in the conference room shift. The typical sales meeting is where the group of sales professionals all climb into the small conference room, compare notes, discuss some of their sales strategies and leave […]

When I was growing up, my dad would tell me more often that I care to admit, “Son, don’t give me an attitude!” It was usually when I was doing something that was contrary to what he wanted me to do. If he wanted the grass cut and I thought that I had a better […]

We speak at a rate of about 150 words per minute (wpm). But, we can hear at a rate of about 1,000 wpm. This gives us a lot of extra time! What do we do with this time? This seems to be the downfall of many and how well we do or don’t listen! Our […]

After the day passed, the chief financial officer (CFO), determined to learn more about why sales training is a good thing, jumped in his car and headed home for the evening. After an uneventful dinner, he moved into his office and wanted to wrap his brain around the resistance he always had to sales training. […]

As the day began to draw to a close, and the sun was beginning to set in the horizon, the CEO and CFO were about to cross paths in the hallway. The CFO always has money on his mind as his world is based upon one simple fact, whether or not the actions that he […]

FACT: Poor listening skills cost our companies millions of dollars each year. FACT: Good listening skills are one of our greatest assets for successful relationships, negotiations and conflict resolution. This month we want to briefly explore our own listening skills and what can be done to improve them. First, let’s look at some definitions that […]

This edition of my blog will help you understand more about yourself as well as those with whom you come into contact. It is very helpful to be able to understand how learning happens so that you can communicate with your team, your partners and how others can communicate with you. If you have ever […]

I have been watching the electronic media as of late and one of the hot topics seems to be how to motivate employees. If you Google the words, “employee motivation,” you get 12,600,000 results … WOW … that’s a lot to choose from. We tend to stop at the “Five Ways to Motivate Your Employees” […]

Recently, I was sitting at a restaurant waiting for my meal to come when I overheard your client talking to one of their friends about your last visit. Here is what they said about the next time you stop in at their office: 1. Quit passing the blame. Fall on the sword and apologize. Why […]

I recently read an article about how the art of farming is better for sales than the skill of hunting. Since I have been a hunter in sales for almost 30 years now, I wanted to devote this discussion to some of the advantages and disadvantages to both. First, we have to start with a […]