I am not sure how this has happened already, but the official start of hurricane season (June 1st) is right around the corner. This week happens to be ‘Hurricane Awareness/Readiness Week.’ And although folks living in coastal areas pay closer attention, hurricanes can have far-reaching effects to many of us that live inland. Depending on […]

Everyone has their own selling style, and every company has its own selling methodology. Whether it be a 10-step selling system or a more laid-back style, everyone has their own system. Over the years, I have found that it is important to commit to your style and build in your personality to your selling approach. […]

Over the past 15 years, our industry has faced several challenges – some good ones and some tough ones. During the tax credits years of 2007 and 2008, production had a hard time keeping up with demand. Homeowners wanted to take advantage of their year-end tax credit before it expired. We have also gone through […]

We have all wrapped up another successful year in business. Despite the lingering supply chain issues, there still seems to be solid momentum going into 2022 and most economists are forecasting growth for the foreseeable future. Successful companies have already formulated their business plans the last quarter of the year. Although it is daunting to […]

Having been in the window industry for almost 30 years, there was one department I always found to be quiet, unassuming and reliable: the supply chain and purchasing department. They just went about their duties, did their jobs and “stuff” always showed up on time. Sure, there was an occasional blip, but 99% of the […]

The window industry recently lost a pioneer and entrepreneur. It also lost a terrific person.  David Rascoe, the former president of Thermal Industries, recently passed away after a long and valiant fight with amyotrophic lateral sclerosis (ALS). When David was diagnosed with ALS, he did as he had for his entire life—he thought of others. […]

It happens every year on January 1—the sales gauge is reset to zero! Everyone makes their New Year’s resolutions and sets their sights on the year ahead. After a record-setting year, it’s easy to become overwhelmed at the prospect of beating last year’s sales performance. But we have all been here. Whether we are owners, […]

As cases of COVID-19 continue to surge, it would appear that we are heading for another lockdown in many states. At the very least, new restrictions are on the way. Whether they include mask mandates, limiting indoor meetings or avoiding small crowds—things are going to change or evolve for everyone. The real question for salespeople […]

Growing up as a kid, I loved reading superhero comic books. As I settle into my fifties, I still love watching superhero movies. I’m hoping to stay a kid at heart for as long as I can. All of this got me thinking about what realistic superpowers we have and what my own superpower might […]

I have received lots of calls and emails over the past few weeks asking how things are going for me and my role here at Zen Windows. I must admit, when I came to Zen Windows in March, the coronavirus became front page news and it made me question things. But after a few weeks, […]