This may surprise you, but one of the most important communications between you and your business clients should be a sincere expression of gratitude. It…
Jim Plavecsky
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The Sound of Silence
Last week at Glass Build I wondered into the Soundproof Windows Inc. booth to check out their soundproof “recording studio assembly,” featuring sliding glass doors…
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Skinny Triples and the Return of Krypton
If rumors are true, we will see more machinery on display at GlassBuild America next week for the fabrication of “skinny tiples.” I was having…
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Why Windows Are So Special
I was visiting a customer this week and asked, “How many windows did you produce today?” I knew approximately what the answer was, but I…
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The Smiling Salesman
Every day in this industry has its ups and downs. I talk to many different customers during my travels, and I run into a variety…
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Forecasting Demand Requirements Without a Time Machine
This summer has become a pleasant surprise for window manufacturers selling the most energy efficient products, as rising energy costs are fueling the market for…
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The Cost of Pontification
As we approach the peak selling months in the fenestration industry, now is the time to analyze long-term equipment needs and begin making decisions regarding…
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Who’s Your Backup?
I was in the grocery store recently, staring at the steak display. I already knew I wanted filets. I even knew the exact two that…
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Training Makes People Part of Something Bigger
Door and window fabricators are reporting mixed results this year as some are seeing soft sales while others are running considerably ahead of last year.…
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Three Keys to Battling Complacency
Earlier this week, I was watching the Cavs play the Knicks in game one of the Eastern Conference NBA finals, and the Cavs were leading…