Worcester Business Journal (WBJ) recently appointed Koopman Lumber as the “Best Family-Owned Business” in its 2023 Best of Business Awards. The Whitinsville, Mass.-based company is now under third-generation co-ownership, with 11 locations across Massachusetts. In addition to Dirk Koopman, CEO, Dirk’s sister, Denise Brookhouse, is the company’s chief financial officer. Her husband, Tony Brookhouse, serves as chief operating officer. Koopman’s son, Peter, and his daughter, Sarah Thomas, also play key roles with the company, adding a fourth generation to the business.

Third-generation owners of Koopman Lumber (left to right): Tony Brookhouse, COO; Denise Brookhouse, CFO; and Dirk Koopman, CEO; and fourth-generation Koopman-family employees Sarah Thomas and Peter Koopman. (Photo provided courtesy of Market Mentors.)

But the Koopman name doesn’t guarantee employment, says Denise Brookhouse. “Our rule is that family members have to work four years somewhere else before they can join the company,” she says. “Once they do, they complete a series of 9- to 11-month rotations within different areas of the business. They also work with outside consultants and are reviewed by other employees who are not relatives before their career path is developed.”

WBJ will present its Best of Business Awards Thursday, January 26, at the Beechwood Hotel in Worcester, celebrating business-to-business companies in Central Massachusetts that have been recognized by their peers as the “best of the best.”

Professional builders and remodelers make up about 90% of Koopman’s client base. Locations include three full-line lumber, hardware, paint, lawn and garden stores in Whitinsville, Uxbridge and North Grafton; one lumber, hardware, paint and kitchen design center in Sharon; a full-service paint store in Milford; lumber yards and kitchen design centers in Hudson, Andover, Fairhaven and Indian Orchard; and distribution centers in Uxbridge and Sutton. A new location in Dennis on Cape Cod is currently under construction and expected to open this April.

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