Tom Bartlett

At the start of the year, Palmer-Donavin announced an organizational restructure with the integration of customer service teams and sales management. To continue the integration, an executive level operations position was developed, and Tom Bartlett has assumed the new role of vice president of operations.

“The executive team has added Tom Bartlett to serve as our new vice president of operations, as we continue the journey of bringing our leadership team together as one. Our operations team is critical to our future strategic success, and we welcome Tom’s insights and knowledge as a member of the executive team,” said Robyn Pollina, CEO.

“I’m excited about Tom’s new role and added responsibility,” said Matt Butzier, COO. “Tom brings a wealth of experience and an excellent track record of developing processes and procedures that focuses on continued improvement and employee development. Tom will help to unify our operations teams while focusing on the singular goal of servicing our customers’ changing needs.”

Bartlett added his thoughts, saying, “While there are two distinct models for our divisions, the goal is to achieve economies of scale. We plan to build on our synergies, develop best practices, and achieve more efficient processes. These, among other initiatives, will allow us to continue to be a leader in our industry and offer best-in-class customer service.”

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