Officials for Sunrise Windows and Doors recently announced their decision to close the company’s Paragon facility in Louisville, Ky. Effective October 11 of this year, officials say the closure is a strategic business decision designed to increase the efficiency of future operations.

Sunrise Window and Door’s plant in Temperance, Mich.

“At this time, we have made the difficult decision to focus resources to drive the continued ascension of our growing Sunrise window business,” said president and CEO Carl Will.

According to director of marketing Joe Mills, the company will continue to manufacture replacement door and window products from its Temperance, Mich.-based plant, but will no longer offer storm and entry doors, or the Compozit series of windows manufactured in its Kentucky plant.

Sunrise acquired the Paragon plant in 2017 after the two replacement window companies merged. Mills says that it was a strategic move for the company then and they put a lot of effort and money into building up that branch. However, due to the economic climate of the area and difficulty hiring quality labor, the company decided it was more productive to focus efforts elsewhere.

“At the end of the day, it was just looking at the investment of time and resources and where they could be best used to give a return on investment,” Mills said.

The company plans to increase the production of its Coastal line of products, which Mills says is a recent endeavor that officials believe will have a positive future.

Rob Zawtocki, vice president of operations, ensured that the company’s focus is on helping employees and customers navigate the transition. Mills further commented on those efforts.

“Our employees were the first to know,” Mills said. “We wanted to have that conversation face-to-face and be sure to provide them with the necessary time and resources to transition smoothly.”

Mills also said that they were quick to contact customers who may be affected and ensured that all commitments the company has made will be fulfilled before the October closure.

2 Comments

  1. I bought Paragon door 2013 with 10 year warranty through Tucson Window and Door.
    The paint is badly fading and they tell me your Paragon factory in Louisville closed.
    Are you not honoring the warranties?

    1. Hi Carol,
      [DWM] is not the company. [DWM] is a publication simply reporting on the company’s closure.
      Please go directly to the company for your answers.
      Thank you.

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