Milgard Windows & Doors has been named the highest online rated window and patio door brand for its third straight year, demonstrating a continuing commitment to manufacturing quality products and delivering great customer service.

“Knowing the positive impact our products have on a customer’s home is very valuable,” said Jeremiah Noneman, senior marketing director at Milgard. “Hearing from homeowners helps us to continue offering an exceptional customer experience and innovating new products that can help make their home beautiful and more comfortable.”

Brand ratings are shown by MetrixLab’s net reputation scoring system. A Net Reputation Score (NRS) is determined by online content posted by customers. Blogs, review sites and social media comments are evaluated to derive the score which is measured on a 200-point scale. Positive and negative engagement on product attributes and overall customer experience factors into calculating the digital health of a brand.

“Throughout 2018, Milgard continued to be the industry leader in our program with the highest NRS score outperforming competitors for the third year in a row,” said Selin Varol, research manager at MetrixLab. “They sustained their strong online presence with an increase in positive talk about their brand.”

In addition, more than 40,000 homeowners have shared their feedback on milgard.com directly. Customers can review a product, comment on the purchase and installation process with their Milgard Certified Dealer, or share details on a recent service visit.

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