Renewal by Andersen of Los Angeles has earned the parent company’s prestigious Green Diamond Award. The award is presented to the Renewal by Andersen affiliate that receives the highest scores on the company’s Homeowner Satisfaction Surveys during the prior year.

“We couldn’t be happier to receive this prestigious award from Renewal by Andersen, and our customers,” Lance Schepps, president of Renewal by Andersen of Los Angeles, said. “We see it as a recognition by our customers that we’re doing the job we set out to do, each and every time and it is gratifying that our customers recognize this. Now the job is to do this again this year – each and every time.”

 The Green Diamond Award criteria are homeowners’ responses to a satisfaction survey distributed after their Renewal by Andersen window replacement project has been completed. Affiliates must meet or exceed a minimum customer satisfaction rating of 95 percent.

The 2016 Green Diamond Award was presented at the Renewal by Andersen summit meeting in Huntington Beach, Calif., in January.

 

Leave a Reply

Your email address will not be published. Required fields are marked *