Atrium Windows and Doors Inc. of Welcome, N.C., has issued a voluntary recall of its SafeHarbor vinyl impact windows after it was determined that the glass can separate from the frame during hurricane conditions, posing an impact injury hazard.

The recall affects about 580 unts from the SafeHarbor Series 65 and 265 that were custom-manufactured and installed by contractors to meet building specifications. The products vary in size and shape. The windows were installed with a removable label with the “SafeHarbor” brand name on it.

The units in question were sold at ABC Supply, Absolute Installation, Builder’s First Source, Gulf Coast Lumber, Jupiter Industries, Lansing, Lowe’s and Lumberman’s stores nationwide from March 2016 through September 2016.

Consumers should avoid areas with the recalled windows during hurricane conditions and contact Atrium to schedule a free repair.

Consumer can contact Atrium at 800-377-6524 from 8 a.m. and 5 p.m. ET Monday through Friday, email at or follow this link for more information.


1 Comment

  1. I was looking to see if your company manufacturer impact replacement windows with the Miami Dade Code certification.
    Anyways surprised that you initiated a recall.
    Does it means you don’t make impact windows any longer? I want and need impact Miami Dade certified. Don’t like the ones made in FL.

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