Velux Issues Skylight Alert Over Spontaneous Glass Breakage Risks
Jun 21st, 2011 | By DWM Mag | Category: Industry NewsVELUX in Europe has issued a product warning due to risk of spontaneous glass breakage in portions of its skylights sold in the past.
“We have registered a level of spontaneous glass breakage in a specific type of small pane produced and sold between 1997 and 2003,” according to statement on the company’s website. “Under specific conditions, generally experienced in the winter, there is a minor risk that the inner glass may break spontaneously, with the possibility of glass fragments falling. We take the quality of our products seriously and have decided to issue a product warning to inform our customers.”
I have 2 Velux skylights in my holiday home and one of them shattered last year on the inside after a spell of cold weather. Can you tell me who should I contact regarding replacements please. My home is in Finea , Co. Cavan, Ireland. The number on the frame is 66L CO4 3000ea and is in lower rt corner. I dont know the number of the second one, but it was supplied and fitted by the builder at the same time,
Thank You
Katherine Claffey