Posts Tagged ‘ J.D. Power and Associates ’

J.D. Power Satisfaction Survey: A Strong Brand Image Pays Off

Jul 14th, 2015


The J.D. Power 2015 Windows and Patio Doors Satisfaction Study shows that most homeowners like to purchase fenestration products with as little outside input as possible – but manufacturers with strong brands who reach customers directly can make the buying experience much more satisfying for them. A total of 66 percent of customers indicate that […]

Windows and Patio Doors Study Says Satisfied Customers Less Influenced by Price

Jun 13th, 2012

Window and patio door customers of brands with high levels of customer satisfaction most frequently cite professional recommendations, quality and their own past experience with purchasing windows as the key drivers in their purchase decision, according to the J.D. Power and Associates 2012 Windows and Patio Doors Satisfaction Study. This is in contrast to brands […]