Comments on: Serious Re-Opens Former Kensington Windows***Updated March 18, 8:15 EST With Video http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/ Door and Window Manufacturer/Shelter Trade Publication Wed, 08 Feb 2012 14:02:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: John Jaggard http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/comment-page-1/#comment-2392 John Jaggard Tue, 17 May 2011 17:13:35 +0000 http://www.dwmmag.com/?p=862#comment-2392 I contacted Serious, the company that bought out Kensington, I too have a few windows that failed. Kensington was not bought out, they filed Bankruptcy and as such got protection from anyone with a claim. Serious did buy the factory and some existing stock, but makes their own products, not Kensington replacements. So, short version is if you contact them at "http://locator.seriouswindows.com/customer-service.html" and explain the situation, they will contact you and let you know if they have parts you need, for sale. Really short version is, sorry about your luck, you can buy leftover stock if its still available, Kensington burned all of us through bad management. I contacted Serious, the company that bought out Kensington, I too have a few windows that failed. Kensington was not bought out, they filed Bankruptcy and as such got protection from anyone with a claim. Serious did buy the factory and some existing stock, but makes their own products, not Kensington replacements. So, short version is if you contact them at “http://locator.seriouswindows.com/customer-service.html” and explain the situation, they will contact you and let you know if they have parts you need, for sale. Really short version is, sorry about your luck, you can buy leftover stock if its still available, Kensington burned all of us through bad management.

]]> By: Kathy Crooks http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/comment-page-1/#comment-2261 Kathy Crooks Mon, 18 Apr 2011 20:03:16 +0000 http://www.dwmmag.com/?p=862#comment-2261 I have some Kensington windows with a lifetime warranty. iN Some of the windows the seal has broke and they are fogging up. The commpany that installed them is out of business. I agree with the other people posting on the amount of money spent and not being able to get them repaired. What do I do now? I have some Kensington windows with a lifetime warranty. iN Some of the windows the seal has broke and they are fogging up. The commpany that installed them is out of business. I agree with the other people posting on the amount of money spent and not being able to get them repaired.
What do I do now?

]]> By: Linda Guy http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/comment-page-1/#comment-2033 Linda Guy Tue, 08 Feb 2011 23:05:53 +0000 http://www.dwmmag.com/?p=862#comment-2033 I have 14 Kensington windows installed in my house. Two have the outside glass broke from birds flying into them. These were suppose to be replaced free for a lifetime, so now where can I get them replaced? I bought them because of the superior workmanship and the guarantee. As a senior I can't afford to pay again, that's why I bought what I thought was quaility to start with. I feel cheated if I can't get them fixed! I have 14 Kensington windows installed in my house. Two have the outside glass broke from birds flying into them. These were suppose to be replaced free for a lifetime, so now where can I get them replaced? I bought them because of the superior workmanship and the guarantee. As a senior I can’t afford to pay again, that’s why I bought what I thought was quaility to start with. I feel cheated if I can’t get them fixed!

]]> By: dan morgan http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/comment-page-1/#comment-2009 dan morgan Mon, 17 Jan 2011 22:42:50 +0000 http://www.dwmmag.com/?p=862#comment-2009 I also have a crack in a Kensington window, installed in 12 of2006, do you warranty this, contractor, Todd FAbian did not return my call. thanks. I also have a crack in a Kensington window, installed in 12 of2006, do you warranty this, contractor, Todd FAbian did not return my call. thanks.

]]> By: Shirley Archer http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/comment-page-1/#comment-1930 Shirley Archer Wed, 27 Oct 2010 22:08:08 +0000 http://www.dwmmag.com/?p=862#comment-1930 I have Kensington Windows-Elite Collection. If I need warranty, will Serious complete the service through a local dealer??? The windows sweat between the panes. The company who installed the windows only told me Kensington was out of business.. He does not return calls nor follow up. The installation was very expensive and came with warranty for a long period. Thank you I have Kensington Windows-Elite Collection. If I need warranty, will Serious complete the service through a local dealer??? The windows sweat between the panes. The company who installed the windows only told me Kensington was out of business.. He does not return calls nor follow up. The installation was very expensive and came with warranty for a long period.
Thank you

]]> By: THOMAS rOBERTS http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/comment-page-1/#comment-1902 THOMAS rOBERTS Wed, 29 Sep 2010 16:12:01 +0000 http://www.dwmmag.com/?p=862#comment-1902 I HAVE 12 kENSINGTON WINDOWS INSTALLED IN MY HOME SIZE 40X73 DOUBLE HUNG i HAVE ONE OUTSIDE GLASS BROKEEN ON THE TOP SASH, WHERE CAN I GET A REPLACEMENT TOP SASH OR THE GLASS PACK REPLACED. THANK YOU THOMAS ROBERTS ZIP 37027 BRENTWOOD TN I HAVE 12 kENSINGTON WINDOWS INSTALLED IN MY HOME SIZE 40X73 DOUBLE HUNG i HAVE ONE OUTSIDE GLASS BROKEEN ON THE TOP SASH, WHERE CAN I GET A REPLACEMENT TOP SASH OR THE GLASS PACK REPLACED.

THANK YOU
THOMAS ROBERTS
ZIP 37027 BRENTWOOD TN

]]> By: Cindy Richardson http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/comment-page-1/#comment-325 Cindy Richardson Fri, 17 Apr 2009 21:17:41 +0000 http://www.dwmmag.com/?p=862#comment-325 I have Kensington windows. I have 2 that need replacing. Before I could just call and paid the shipping fee and another replacement window was sent. What can I do now? I have Kensington windows. I have 2 that need replacing. Before I could just call and paid the shipping fee and another replacement window was sent. What can I do now?

]]> By: President Obama Commends Serious Materials on Job Creation - DWM Magazine http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/comment-page-1/#comment-297 President Obama Commends Serious Materials on Job Creation - DWM Magazine Wed, 25 Mar 2009 00:46:02 +0000 http://www.dwmmag.com/?p=862#comment-297 [...] Serious Materials was recognized by President Obama on Monday as he addressed more than one hundred clean energy entrepreneurs and leading researchers at the “Investing in the Clean Energy Economy” event held in Washington, D.C. Highlighting events such as the reopening of Kensington Windows in Pennsylvania, President Obama commended Serious Materials on creating jobs that will aid the recovery of our nation while innovating and creating the technologies that will fuel America’s long-term prosperity.”Serious Materials just reopened a manufacturing plant outside of Pittsburgh. Last year, that factory was shuttered and more than one hundred jobs were lost. The town was devastated. Today, that factory is whirring back to life, and Serious Materials is rehiring the folks who lost their jobs. And these workers will now have a new mission: producing some of the most energy-efficient windows in the world.” (For DWM’s coverage of the re-opening CLICK HERE.) [...] [...] Serious Materials was recognized by President Obama on Monday as he addressed more than one hundred clean energy entrepreneurs and leading researchers at the “Investing in the Clean Energy Economy” event held in Washington, D.C. Highlighting events such as the reopening of Kensington Windows in Pennsylvania, President Obama commended Serious Materials on creating jobs that will aid the recovery of our nation while innovating and creating the technologies that will fuel America’s long-term prosperity.”Serious Materials just reopened a manufacturing plant outside of Pittsburgh. Last year, that factory was shuttered and more than one hundred jobs were lost. The town was devastated. Today, that factory is whirring back to life, and Serious Materials is rehiring the folks who lost their jobs. And these workers will now have a new mission: producing some of the most energy-efficient windows in the world.” (For DWM’s coverage of the re-opening CLICK HERE.) [...]

]]> By: A First Hand Look at Good News - DWM Magazine http://www.dwmmag.com/index.php/serious-materials-re-opens-former-kensington-windows-plant/comment-page-1/#comment-285 A First Hand Look at Good News - DWM Magazine Tue, 17 Mar 2009 16:42:14 +0000 http://www.dwmmag.com/?p=862#comment-285 [...] of good news up close.Yesterday Serious Materials reopened the former Kensington Windows facility (CLICK HERE for that news story), and I was fortunate enough to travel to Vandergrift, Pa., to witness the [...] [...] of good news up close.Yesterday Serious Materials reopened the former Kensington Windows facility (CLICK HERE for that news story), and I was fortunate enough to travel to Vandergrift, Pa., to witness the [...]

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