PGT Industries Wins Arthur Rutenberg’s Best Customer Service AwardJuly 17th, 2012 by DWM Magazine
PGT Industries announced it has received the Best Customer Service Award from Arthur Rutenberg Homes. The award was presented by Ed Brown, vice president of purchasing and construction of Arthur Rutenberg Homes.
According to the company, to earn this achievement, it spent time with the builders who were incorporating the its Series 470 vinyl sliding glass door into their home designs. PGT says these doors are designed to “pocket” and it developed an education program for the builders in order to ensure that the many features of the doors were readily understood. The company also provided one-on-one education with the builders to show them how to install these doors.