What Did You Just Say?

Feb 20th, 2014

FACT: Poor listening skills cost our companies millions of dollars each year. FACT: Good listening skills are one of our greatest assets for successful relationships, negotiations and conflict resolution. This month we want to briefly explore our own listening skills and what can be done to improve them. First, let’s look at some definitions that […]

Is It Okay to Have Expectations?

Feb 13th, 2014

Have you ever wondered what makes a good company even better? What is the key to organizational success and a healthy bottom line? You might be surprised at the answer being the same for all three questions: people. But not just any people, rather, committed and productive people. That was easy. Not so fast … […]

Are You Visual, Auditory or Kinesthetic?

Jan 30th, 2014

This edition of my blog will help you understand more about yourself as well as those with whom you come into contact. It is very helpful to be able to understand how learning happens so that you can communicate with your team, your partners and how others can communicate with you. If you have ever […]

Selling to your Audience

Jan 6th, 2014

As we start a new year, 87 percent of adults will have at least one New Year’s resolution. By the end of January, only half of those that started it will continue into February. I love that statistic for a couple of reasons. First, I know that in the past, I was not alone as […]

The Problem with Problem Solving

Dec 19th, 2013

“We cannot solve our problems with the same level of thinking that created them” ―Albert Einstein What wisdom that this simple sentence shares with us. While I think that we are all good problem solvers, there are times that we do what Albert Einstein warned us against. So, today, I want to share with you […]

Why Not Discover Yourself for Yourself?

Dec 5th, 2013

I have been watching the electronic media as of late and one of the hot topics seems to be how to motivate employees. If you Google the words, “employee motivation,” you get 12,600,000 results … WOW … that’s a lot to choose from. We tend to stop at the “Five Ways to Motivate Your Employees” […]

You Will Never Believe Who I Ran Into!

Nov 20th, 2013

Recently, I was sitting at a restaurant waiting for my meal to come when I overheard your client talking to one of their friends about your last visit. Here is what they said about the next time you stop in at their office: 1. Quit passing the blame. Fall on the sword and apologize. Why […]

Can I Trust You?

Nov 7th, 2013

Last week, I had the privilege of speaking at the Fenestration Day Conference in Illinois. The goal was to share with the group some unique approaches to find success. Not too hard, hey? In a business that has tried everything under the sun, what could we possibly come up with that would allow our attendees […]

You Can Farm, I Want to Hunt …

Oct 24th, 2013

I recently read an article about how the art of farming is better for sales than the skill of hunting. Since I have been a hunter in sales for almost 30 years now, I wanted to devote this discussion to some of the advantages and disadvantages to both. First, we have to start with a […]

Who is Really Responsible Here?

Oct 10th, 2013

I recently reviewed some new data from Gallup. The title of the article really got me concerned. “Worldwide, 13 percent of employees are engaged at work.” I had to read it again … “No way!” I thought to myself as I continued to read. My company is different, right? Take an honest look at this: […]