Winning Them Back

Mar 25th, 2013

-+*It is one of the toughest aspects of business, but we’ve all lost customers at one point or another. What I learned early in my former career as an investment advisor is that the loss of a customer is not the end of the game. Almost any customer can be won back at some point […]

Fostering Camaraderie and Cooperation

Mar 7th, 2013

-+*I recently attended the meeting of the American Architectural Manufacturers Association (AAMA) in Tucson and I then traveled to Houston to serve as a guest speaker for the Earthwise Group at the Showcase Windows facility. I was struck by a number of similarities between these two groups that have meaningful implications for door and window […]

Avoid the Risk of Failure During a Recovery

Feb 11th, 2013

-+*Recent economic commentators have raised what may seem like a strange notion. They believe there is a high risk of businesses failing as the economy begins to recover. There is no doubt that a risk of failure exists in the midst of a recovery. Many companies will have stretched all of their resources to the […]

IBS Impressions: Optimism Reigns

Jan 29th, 2013

-+*This was the most upbeat Builders’ Show that I’ve attended since 2006. Nearly every one of the companies with whom we talked reported that sales are increasing. Traffic and attendance at the show were up strongly versus last year and the show was once again in two separate halls. Almost without exception, companies were happy […]

From One Cliff to Another

Jan 7th, 2013

-+*The recent resolution of the first fiscal cliff likely did little to affect consumers’ ability to buy doors and windows. The payroll tax increase will be felt by the middle class but not nearly as much as would have the expiration of the Bush tax cuts. The wealthiest 0.5 percent of the country saw a […]

More Signs of the Recovery

Nov 26th, 2012

-+*What do one of the greatest investors of all times and one of the top economists in the country have in common? They both think it’s a great time to buy a house. Warren Buffett has made a number of investments designed to profit as the housing industry recovers. The most recent of these acquisitions […]

Bringing Jobs Back to America

Oct 22nd, 2012

-+*It’s election season, which always means two things: a spirited debate about the direction of our country and a burning desire for the political ads to stop. In less than two weeks when we leave the voting booths, the ads will come to a screeching halt. What will remain are the decisions that need to […]

Impressions from GlassBuild

Sep 24th, 2012

-+*GlassBuild concluded ten days ago and many companies are already focusing on the International Builders’ Show to be held January 22-24 in Las Vegas. Before we race ahead to IBS, though, we should take a final look at GlassBuild and what the show indicated about the overall health of the industry. The event occupied a […]

How to Get the Most out of Trade Shows

Sep 11th, 2012

-+*GlassBuild is upon us, and the fall trade show season, so I’m going to throw out some challenges to any attendees that want to make sure they get their money’s worth from attending a show. While you’re at an upcoming show, borrow at least one really good idea from a company in your own segment […]

The Oracle of Omaha Bets on Housing

Aug 13th, 2012

-+*With his $44 billion net worth, Warren Buffett is considered the most successful investor of all time. He can move markets merely by mentioning a bullish interest in them. As a result, we were pleased to learn of his recent bet on the housing industry. Warren Buffett is a value investor, meaning he acquires assets […]