Atrium Expands Deployment of BuyDesign® Software
TDCI Inc. of Columbus, Ohio, an enterprise software solution provider, has announced that Atrium Companies Inc. of Dallas, a manufacturer of vinyl and aluminum windows and patio doors in North America, is now expanding deployment of TDCI's BuyDesign® sales and configuration solution to Atrium's HR Windows Texas and California regions based on the success of the system in its Washington region. Atrium is using BuyDesign to offer web-based online quoting, ordering and status inquiry services to the company's extensive regional customer networks.
"The primary reason we selected the BuyDesign solution was because of its configuration capabilities," said Roger Santone, vice president of information technology for Atrium. "The majority of our products can be configured for customer-specified dimensions and features, and BuyDesign enables us to make that capability available online to our customers 24/7. In addition, the fact that it can be integrated with different back-end manufacturing systems provides us the flexibility to deliver a common solution to our customers regardless of the internal system. Based on our success with BuyDesign in Washington, we are now accelerating deployment to additional areas of the country."
Atrium Washington has been live with BuyDesign since December following a pilot period with selected dealers. During that period, feedback was collected and improvements made to refine the system's ease-of-use. Atrium sales representatives have now been actively introducing the new system to dealers since the first of the year. At the end of February, more than 25 percent of Atrium Washington's dealer based was already using the system, with the number of quotes and orders increasing steadily every week. Atrium Washington customers include dealers and lumberyards that support a number of large homebuilders as well as independent contractors and the entire remodeling market.
"Our customers are very enthusiastic about the capabilities we've introduced using BuyDesign," says Peter Venerdi, Atrium vice president of operations, Western region. "They can now configure products, generate quotes and place orders on their own any time of the day. That saves them a lot of time and effort while providing them with much greater flexibility."
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