Contact Industries Gains Various Industry Certifications
Julyl 7, 2009

Contact Industries, a moulding, millwork and wood components manufacturer, recently earned ISO 9001:2008 certification from National Quality Assurance, USA (NQA). The certification verifies that Contact's quality management system is such that the company is able to provide products that meet customer and applicable legal requirements consistently and that Contact aims to enhance customer satisfaction, including processes for continual improvement.

Contact was certified to the ISO 9001:2000 standard previously. In order to maintain its certification, the company is required to have annual audits and it must undergo a more rigorous audit of its quality management system every three years. Contact chose to apply for the recently updated ISO 9001:2008 certification during its regular audit.

"We could have waited to upgrade our certification, but our preference is to be proactive, thereby assuring our customers that our quality standards and systems will always meet their expectations," says David Shayegi, product quality director at Contact's manufacturing plant in Prineville, Ore.

In addition to earning the ISO 9001:2008 certification, Contact recently became recertified under the Forest Stewardship Council's (FSC) Chain of Custody certification program. This re-certification, conducted by Scientific Certification Systems, provides verification that Contact Industries has the appropriate systems in place to offer FSC Chain of Custody Certification for its veneer profile wrapped mouldings, millwork and components. With FSC certification, Contact's products can be used to earn as many as eight different LEED credits. LEED, an acronym for Leadership in Energy and Environmental Design, is a program used by the U.S. Green Building Council to rate sustainability in buildings.

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